British Fire
British Fire
The New Forest Electric Fireplace is defined by its remarkable Real Log feature, a true signature of the British Fires brand. Discover the craftsmanship behind each hand-finished log, carefully fixed in place to create an authentic, unmatched fireplace experience
All Deluxe Log fuel beds are crafted using natural products and therefore some differences may occur between each fuel bed. We always aim to replicate the same layout for each bed but appreciate that the nature of the products being used may have a variance in the finer details.
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Posted on GoogleTrustindex verifies that the original source of the review is Google. Purchased a gas fireplace with Omega and was vey satisfied. Their pricing was very competitive, and their installation was first rate, with the installer ensuring my complete understanding of all aspects of the device. Great service at a good price.Posted on GoogleTrustindex verifies that the original source of the review is Google. We had two gas inserts installed by Omega Flames and are extremely pleased with the end result. Ian Stone and his team let us through the decision making process on what we should get and how the install should be done. Everyone who came into our home was top drawer. Highly competent, polite and on time. They treated our home with respect. The product installed is as advertised and we are very happy with the end result Many Thanks for your professionalism that has resulted in a great end result and experiencePosted on GoogleTrustindex verifies that the original source of the review is Google. Just wanted to share how pleased we r with our new fireplace and mantles! It's gorgeous and is a beautiful addition to our conversation room. Ian and Christina, you both and your entire team have been a delight to work with, and very meticulous! We thank you all 4 that! We look forward to working with u in the near future...a new stove hood will complete the look! Many thx, Brian & Patti JanesPosted on GoogleTrustindex verifies that the original source of the review is Google. Omega flames helped me create my vision of my dream fireplace! Vito, my sales representative from Omega Mantel went beyond my expectations to design my vision. It was a difficult job since I had a narrow spot for it. I was just about to give up on my goal after much research and failure to get my perfect fireplace. I am most grateful for the product and the service and the partnership between Omega Mantel and Omega Flames Many thanks Vito and staff of Omega Flames!Posted on GoogleTrustindex verifies that the original source of the review is Google. i can't say enough regarding the before, and especially after, sales service received from omega and Ian specifically... no high pressure sales pitch just valuable information and guidance through out ..... good service these days is necessary, continued great service is rare....again, thanks to Ian and all at Omega.Posted on GoogleTrustindex verifies that the original source of the review is Google. Ian was knowledgeable, professional and a man of his word. Pleasure to do business with you all. Thank youPosted on GoogleTrustindex verifies that the original source of the review is Google. Ian and his team are amazing! He is very knowledgable ,efficient and caring. He helped us pick the fireboxes one by one, giving detailed information on each of them, trying to sell the best ones that caters our needs rather than the most expensive ones.He was always punctual, he delivered the fireboxes timely .He replied our emails and questions promptly, and solved the problems we encountered on the way very professionally .I recommend him to everyone and if I ever need to buy fireboxes again, I would look nowhere else, I would go to Omega flames without any hesitation .Thank you so muchPosted on GoogleTrustindex verifies that the original source of the review is Google. Excellent customer service! Excellent product!! I found Ian and Melissa to be most helpful. They share their knowledge, expertise and experience and take a personal interest in servicing their customer.Posted on GoogleTrustindex verifies that the original source of the review is Google. I have used Omega Flames now for the second time. Melissa is such a pleasure to deal with and Ian has always delivered excellent service and explains every detail. I would recommend them to anyone looking for great quality service.
